Business Terms & Conditions

Our quotations are produced with as much detail as possible to avoid any misunderstandings. If something is missing that you would like included, please let us know and we will revise the quotation accordingly. Any additional works found necessary are to be agreed  with the client and a separate revised or extra contract quotation provided.

Working Arrangements: All prices quoted are calculated on the basis of free access and unimpeded working during our normalworking hours (8 am – 6 pm Mon – Fri), unless otherwise agreed.

Both Contractor and client to agree practical arrangements on working methods that provide minimum disruption to the client and allow work to be carried out efficiently by the contractor.

Free access is required for delivery of building materials, plant, machinery and skips etc.

All building and other materials provided by the main contractor or their sub-contractors remain the property of Laceys floors andwalls Limited until full and final payment is received via Bank Transfer, cleared cheque or cash (see item 9). Unless otherwise agreed in a quotation (or other document), surplus building materials, waste materials and off cuts etc remain the property of Laceys Floors and Walls Limited or our subcontractors or our suppliers. After final payment the client takes ownership of the; materials used to carry out the work only.

Access to and collectionof used or unused building materials, equipment and plant etc remains in place until full and cleared final payment is received.

Accepting a written quotation (titled Sales Quotation) or (Sales Order), in writing, and agreeing to the commencement of works will allow these terms and conditions to come into affect. The client or Laceys Floors and Walls Limited may withdraw from the quotation offer prior to commencement of works however any deposit paid by the client which has been used be used to pay for any materials ordered on the client's behalf and any materials under these circumstances will be forwarded to the client to include delivery costs along with any time chargeable at £50 per hour. If the price published for the goods is wrong due to an error or omission Laceys Floors and Walls Limited is not obliged to sell the product at the incorrect price. Instead we will inform you of the correct price and give you the opportunity to cancel the order. Any document produced by Laceys Floors and Walls Limited without the heading 'Sales Quotation or Sales Order' will not be recognised or accepted as a valid offer of quotation and will not form a contract, please see item 9.

The main contractor being ‘Laceys Floors and Walls Limited’ may employ both direct and sub-contract labour to work on site. Each individual contractor takes full responsibility for their own third party liability. The main contractor will oversee all works to completion and takes full general and operational responsibility in the running of any contract agreed with the client (see article '9').

A 'contract' with Laceys Floors and Walls Limited is an agreement by the client to have work undertaken based on a written quotation headed 'Sales Quotation' submitted directly to the client on an official Laceys Floors and Walls Limited letterhead and is a clear and straightforward undertaking between the two parties (Laceys Floors and Walls Limited &client) to form a contract. An informal verbal estimate, verbal or written price guide received by the client, or any other document, in this context does not amount to the formation of a contract.

All client information is retained in accordance with the Data Protection Act 1998 and all personal and other client details will remain confidential.

In the event of unforeseen difficulties arising, or any other circumstantial changes, the quotation price or estimated cost may be revised to reflect the situation.